Shipping policy

Last updated: August 15, 2026

We currently ship to addresses within the United States only.

How mailings go out: Each month's Village Post is hand-assembled and mailed via USPS around the 15th of the month. If you subscribe by the 1st of the month, you'll receive that month's mailing on the standard schedule. If you subscribe after the 1st, your first mailing will go out the following month.

Delivery time: We mail via USPS First-Class Mail, which typically arrives within 3–7 business days of the mail date. USPS doesn't guarantee delivery dates for this mail class, so we can't guarantee an exact arrival day.

Address accuracy: It's your responsibility to keep your mailing address current in your account. We aren't able to reroute or resend a mailing sent to an outdated address, and we don't retroactively refund mailings sent to an address you didn't update in time.

Missing or damaged mail: If a mailing never arrives or arrives damaged, contact us at kim@thevillagepostoffice.com within 30 days of the expected delivery date and we'll send a replacement — see our Refund Policy for details.

Questions: Email kim@thevillagepostoffice.com.